Privacy Policy

This privacy policy sets out how The Ebenezer Primary School Kisugu uses and protects any information that you give The Ebenezer Primary School Kisugu when you use this website. The Ebenezer Primary School Kisugu is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Ebenezer Primary School Kisugu may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-04-2018.

What we collect? We may collect the following information:

  • Personal Information of the Students
  • Academic Information of the Students
  • Demographic information such as postcode.
  • Location of the employees.
  • Android Unique ID.

What do we do with the information?

We require this information for providing you convenient online transactions both financial and academic.

We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees of The Ebenezer Primary School Kisugu, managing this information for purposes of contacting you or sending you emails based on your request for information.

We use location of the device so that whenever an employee of The Ebenezer Primary School Kisugu marks attendance from the mobile app, school will get to know whether the attendance was marked from an allowed premises.

We are storing Android Unique ID along with other login information to keep record that what all accounts are being accessed from a single device.

Online Payments

This online payment system is provided by The Ebenezer Primary School Kisugu. The School may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms. The country of domicile for The Ebenezer Primary School Kisugu is .


All Payments are subjected to the following conditions

Once "Pay Now" - Option is selected you will be directed for payment through NET BANKING or DEBIT / CREDIT CARD. You can choose the desired payment option and proceed.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Once the payment is successful, You will get a PAYMENT CONFIRMATION SLIP and the student has to keep the same for reference.

In case the payment is not successful due to any reason you will get a display on the status of failure in payment.

In case none of the above two happens, and there is heavy delay in any response from the system - if you have not proceeded with payment and not given card detail particulars, you may proceed from the beginning again and start the payment process again

In case you have given all the DEBIT / CREDIT card details or NET BAKING authorization for payment, and have not got any response, please check with your bankers or credit card company and see if your account is debited. If your bank account/CC is debited, please don't make any attempt to pay again.

However, if your account is not debited in the bank, you have to make the payment and get PAYMENT SUCCESSFUL confirmation.

All Fees quoted are in UGX. The School reserves the right to change the fees at anytime. Your payment will normally reach the School account to which you are making a payment within three working days. We cannot accept liability for a payment not reaching the correct School account due to you quoting an incorrect personal details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.

In no event will the School be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

In any case, make a note of Reference/Transaction Details in case of Net banking or card payment.


Security

All payment details which are entered through this payment gateway are encrypted when the Student, or third party making payment, enters them. Communications to and from the Service Provider's site are encrypted.

The School shall not be liable for any failure by the Student or third party making payment of Fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.


Service Provider

Online Payments of Fees can be made by credit or debit card or net banking. These payments are not collected by the School directly but by the Service Provider. Once payment is received by the Service Provider in cleared funds, the Service Provider will contact the School to confirm the details of the successful payment made by the Student, or third party making payment. On receipt of this confirmation the School will confirm to the Student that the payment has been received and accepted by the School. In the event that the Student does not receive confirmation within 14 days of making the payment it is the responsibility of the Student to check with the School that the payment has been accepted. The Student shall remain responsible for the Tuition Fees until such time as the confirmation as referred to above is received from the School in relation to each of these and any outstanding amounts owed to the School.

Disclaimer

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Ebenezer Primary School Kisugu relationship with you in relation to this website. The term "The Ebenezer Primary School Kisugu" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third party can provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted

Cancellation & Refund Policy

The Ebenezer Primary School Kisugu believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy: Fee Cancellations will not be considered if payment is done. However, the cancellation request will not be entertained if the orders have been not communicated to The Ebenezer Primary School Kisugu.

In case you feel that the form received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of taking out the form printout. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of complaints regarding the online application that come with a warranty from The Ebenezer Primary School Kisugu, please refer the issue to them.

Transaction fee charges would not be refunded/ reversed under any circumstances for any refund/ reversal /chargeback and any other reasons.

Transaction fees charged would be borne by cardholder for any payment.

Important:- By submitting a payment through the online-payments site you are agreeing to these terms and conditions including any updated changes in terms and conditions from time to time through our website.